What owners have shared with us
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Honest words from owners we've worked with
Anong R.
Sathorn, Bangkok
Brought in my father's old automatic that had stopped keeping time properly. The Quick Care Check gave me a clear picture before I decided on the fuller service. Appreciated not being pushed toward the expensive option straight away.
15 June 2026
Thanapon C.
Bang Rak, Bangkok
The Considered Service brought a lot of steadiness back to a watch I wear daily. What stood out was how everything was explained before work started, no rush, no pressure. Collection took a little longer than I expected but it was worth the patience.
21 June 2026
Mali S.
Silom, Bangkok
My grandmother's watch needed a Full Study Overhaul after sitting untouched for years. They explained each stage as it happened, which I found reassuring given how much the piece means to our family. Pricing was clear from the outset.
3 July 2026
Kittipong P.
Phrom Phong, Bangkok
Straightforward, calm process from enquiry to collection. The team took time to answer my questions about water resistance, which I hadn't thought much about before. Will return for a service on my other watch soon.
9 June 2026
Suda N.
Thonglor, Bangkok
Sent an enquiry not fully sure my watch was worth repairing. The reply was honest and unhurried, and they helped me decide on the right level of care rather than the most costly one.
27 June 2026
Wichai J.
Ari, Bangkok
Appreciated the written notes after the check, gave me something to keep on file. Communication throughout was clear, though I'd have liked slightly more frequent updates during the longer service.
30 June 2026
Case Studies
A closer look at a few journeys
Challenge
A vintage automatic hadn't run steadily in over a decade of storage, and the owner feared it might be beyond help.
Solution
A Full Study Overhaul, including full disassembly, careful part renewal, and an extended settling period on the bench.
Results
The watch now keeps steady time again and has become the owner's daily piece, worn with renewed confidence.
Challenge
A daily-worn watch had begun losing several minutes a week, alongside a loose-feeling crown.
Solution
A Considered Service addressed the movement's timing and replaced worn gaskets around the crown.
Results
Timing settled within a few seconds a day, and the owner reported the crown feeling secure again.
Challenge
An owner noticed light condensation under the crystal after a rainy commute and worried about water damage.
Solution
A Quick Care Check identified a worn seal early, addressed before deeper moisture could reach the movement.
Results
The watch was returned within days, seals renewed, and no lasting damage to the movement.
Trust
A record built quietly over time
14
Years in Bang Rak
2,300+
Watches cared for
4.8/5
Average client rating
Guild
Thai Horological Member
Reach Us
Phone
+66 92 583 4176
Address
312 Silom Road, Bang Rak, Bangkok 10500
Hours
Tue – Sat, 10:00 – 18:00
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